ViciDial is an open-source contact center solution designed for predictive dialing, inbound call handling, and blended call management. It is widely used for customer support, sales, and lead generation.
Automatically dials numbers, reducing agent idle time.
Routes and manages customer interactions seamlessly.
Connects with databases for improved lead tracking.
Enhances quality assurance and compliance.
Works with SIP trunks and VoIP minutes for cost-effective calling.
Provides insights into agent performance and call efficiency.
ViciDial is a cost-effective, scalable solution suitable for businesses of all sizes. It improves call handling efficiency, reduces operational costs, and enhances customer experience.
VoIPTech is a leading Voice and SMS service provider across the globe.
Unit No – 530, DLF Cybercity, Patia, Bhubaneswar, Odisha,
India – 751024
Sales: +91-8917657317
Urgent: +91-7008220621
+971-504583131
HR: +91-8114890352
HR: +91-7894280219
+91-7008220621
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